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Privacy Policy

Centerstone Technical Services L.L.C. (“we,” “us,” or “our”) values the privacy of our website visitors and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information provided to us through our website.

1. Collection of Personal Information

We collect personal information directly from users when they voluntarily submit it through the leads form on our website. The information collected includes the user’s name, email ID, phone number, and address. Additionally, we use Microsoft Clarity, an analytics tool, to track users’ interactions with our website. Microsoft Clarity provides us with anonymized and aggregated data on user behavior, helping us understand how users interact with our site to improve its usability and design.

2. Use of Personal Information

The personal information we collect is used for the following purposes:

  • Contacting Clients: We use the provided information to respond to client inquiries and follow up on service requests. Our sales team may contact clients via email or phone to provide assistance or offer relevant services.

  • Marketing and Improvements: We may use the collected data to improve our marketing strategies and tailor our services to better meet the needs of our clients. Analyzing user interactions with our website through tools like Microsoft Clarity and Google Analytics helps us enhance user experience and optimize the content and functionality of our site.

  • Promotional Emails: With user consent, we may send promotional emails and updates about our services, offers, and events. Users have the option to unsubscribe from marketing communications at any time.

3. Sharing of Personal Information

We respect the privacy of our users and do not sell, trade, or rent their personal information to third parties for any purpose. However, we may share certain information with third-party platforms for advertising purposes:

  • Google Ad Platforms: We use Google Ads to display relevant ads to potential clients who have visited our website. Google may use cookies to serve ads based on users’ past interactions with our site.

  • Facebook Ad Platforms: We use Facebook Pixel, an analytics tool, to track conversions and create targeted ads for users who have visited our website.

Please note that the information shared with these platforms is used solely for advertising and does not include any sensitive or personally identifiable data.

4. Protection of Personal Information

We take appropriate measures to safeguard the personal information collected through our website. All data is stored in our company’s secured computer systems, and we implement reasonable security protocols to prevent unauthorized access, disclosure, or alteration.

5. Users’ Rights

We respect users’ rights regarding their personal information. Individuals have the right to:

  • Access: Request access to the personal information we have collected about them.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request the deletion of their personal information from our records.

To exercise these rights or make any privacy-related requests, users can contact us via email at [email protected], using the subject line “Personal Data Request.”

6. Cookies and Tracking Technologies

We use cookies, Google Analytics, Microsoft Clarity, and Facebook Pixel to track users’ interactions with our website. Cookies are small data files stored on users’ devices that help improve website functionality and user experience. Users can manage cookie preferences through their browser settings.

7. Data Breaches

While we make every effort to safeguard user data, it is important to note that we currently do not have a dedicated team or plan for addressing data breaches. In the event of a data breach, we will take appropriate measures to mitigate any potential harm and comply with legal obligations.

Last Updated: 29 July 2023